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Frequently Asked Questions
We currently ship to the United States and Canada; however, we can ship to other countries. If you wish to place an order and you're outside of the U.S. and Canada, please contact us directly to place an order manually.
Our coffee is sourced from various parts of the world known for the finest coffee, such as Honduras and Columbia. We only use ethically-sourced, fair trade, organic coffee beans and prioritize purchasing beans from farmers with the Rainforest Alliance Certification.
All of our coffee is roasted-to-order for the freshest flavour you can get without roasting it yourself! Not only can you benefit from delicious, fresh coffee, you also have the option to customize your own Sample Kit or personalize your own roast names for gift giving with our Total Party Kit. Pssssst... it's a great way to get in favour with your DM!
We do not accept returns or issue refunds; however, if your coffee was lost or damaged during the shipping process, we'll work to rectify this issue either by issuing you a discount or sending you a replacement. Please get in touch with us to discuss your issue!
Personally, we love either a drip coffee machine or the French press. It completely depends on your lifestyle and how much time you want to devote to your coffee. Remember, the longer the water steeps through the coffee grounds, the more flavour is extracted (resulting in a richer flavour!).
What a great question!
There are many things that can be done to reuse coffee. Instead of throwing your coffee grounds away after brewing, consider doing these things:
Use them around your garden or in a compost bucket! The coffee grounds are rich with nitrogen and calcium, which are great for crops, grass, and soil.
Feeling crafty? Use the coffee grounds as a scrub! The grounds act as a great exfoliant.
Coffee grounds can be used as a natural bug repellent, making unwanted house guests stay away.
It's also a great odor neutralizer and can be used in the laundry room, gym or work shoes, and other tight areas that hold onto smell.
Honestly, most people have said they haven’t had the need to add extra cream or sugar and if they have, it isn’t nearly the amount that they used to use. This is because fresh roasted coffee is more flavourful, less acidic, and less bitter than store-bought coffee. For more information, check out our page Why Fresh Roast.