We try hard to fulfill orders within three days of receiving them; however, as a small business, we may fall behind and we appreciate your patience if we ever do! Please expect your order to arrive in 7 to 10 business days. Shipping times tend to vary per order due to the de-gassing process the fresh roasted coffee beans need to go through. As a result, when you order ground coffee, it may result in slightly longer shipping times.
We try our best to keep our carbon footprint low. As such, we aim to use more eco-friendly packaging. We're currently shifting our shipping packaging to compostable materials.
RETURN & REFUND POLICY
We do not accept returns or issue refunds; however, if your coffee was lost or damaged during the shipping process, we'll work to rectify this issue either by issuing you a discount or sending you a replacement. Please get in touch with us to discuss your issue!
We currently only accept payments through PayPal on the website. If this does not work for you, please contact us and we will process your order manually in the way you're able to.